At RITCHIE WEAR INC, we are committed to providing a smooth and reliable delivery experience for every customer. This Shipping Policy explains our order processing times, shipping methods, delivery expectations, and related information.
1. Order Processing Time
Once your order is successfully placed, our team will begin preparing your items for shipment.
Orders are typically processed within:
1–3 business days
Processing times may vary during holidays, promotional periods, or when order volumes are higher than usual.
You will receive an order confirmation email after your purchase and a shipping confirmation email once your order has been dispatched.
2. Shipping Methods & Delivery Time
Delivery times depend on your shipping location and the shipping method selected at checkout.
Estimated delivery times:
Standard Shipping: 5–12 business days
Express Shipping: 3–7 business days (if available)
Please note that delivery times are estimates and may vary due to factors outside of our control, including weather conditions, carrier delays, customs processing, or local delivery services.
3. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
You can use the tracking number provided to monitor your package delivery status.
If you do not receive tracking information within the expected timeframe, please contact our customer support team.
4. Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully review your:
Full name
Shipping address
Phone number
Email address
RITCHIE WEAR INC is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
5. International Shipping
We provide shipping services to supported locations.
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges, if applicable, are the responsibility of the customer.
6. Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.
Our customer support team will work with you to review the situation and provide assistance.
Please contact us with:
Order number
Shipping details
Photos or relevant information (if applicable)
7. Order Changes & Cancellation
If you need to update your shipping information or cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to make changes.
8. Contact Us
If you have any questions regarding shipping, please contact our support team.
Business Address: 7887 E Belleview Ave, Suite 175 Englewood, CO 80111 United States
Thank you for choosing RITCHIE WEAR INC. We are dedicated to providing a reliable shopping experience and delivering your fashion selections safely and efficiently.
